New Order Inquiry
Have you looked at our FAQs and Help Videos? Your answer may be there and you could get on with your day faster. We are more than happy to help you directly by submitting the form below.
How do I place an order?
To place an order, first make sure you are logged in to your account (see "log in" in top right corner). Once you are logged in, navigate to the Place an Order tab in the top middle of your screen. There you will see listings for all the products you are able to purchase as part of your wholesale account.
Click on the product you are interested in purchasing and it will show the product page for that item. You can then change the quantity of the item you would like to order and then Add to Cart.
Once you have done this with all the products you would like to order, click on the cart icon in the top right corner of your screen and you will be taken to the checkout page.
What is the Minimum Order Quantity?
One case pack is the minimum and increased by case pack quantity
Three ball set- 6 units Pro set- 4 units Rookie- 4 units Spikebuoy- 6 units Replacement balls- 32 per pack If approved for credit terms, to qualify for that order, orders must be $1,000 or more to qualify for terms.
Check out our wholesale product catalog for our product list https://wholesale.spikeball.com/pages/wholesale-catalog
What is MSRP for wholesale products?
The MSRP is listed below for a Spikeball wholesale available products.
Three Ball Set $59.99 Pro Set $99.99 Rookie Set $59.99 Spikebuoy $29.99 Balls: Regular $4.99 Glow $5.99
Do you have a Minimum Advertised Pricing?
Yes, we do! The Minimum Advertised Price is listed below for a Spikeball wholesale available products.
Three Ball Set $59.00 Pro Set $99.00 Rookie Set $59.00 Spikebuoy $29.00 Balls: Regular $4.00 Glow $5.00
How much will shipping cost?
When purchasing on wholesale.spikeball.com the shipping fees are shown to you before submitting your order. https://wholesale.spikeball.com/
For your reference the weight per Mastercase is listed below. You can use this info on ups.com or your carrier to collect a quote.
Three Ball Set: Mastercase (6 units)
L: 13.8 x W: 22.3 x H: 19 Weight: 24 lbs.
Pro Set: Mastercase( 4 units)
L: 23.6 x W:19.6 x H:13.3 Weight: 27.7 lbs.
Rookie: Mastercase (4 units)
L: 25 x W: 17 x H: 15.50 Weight: 23 lbs. 8 oz
SpikeBuoy: Mastercase (6 units)
L: 16 x W: 11.7 x H: 15 Weight: 11 lbs. 8 oz.
What are some good selling practices for Spikeball?
Allow the customer to interact with Spikeball as much as possible. People light up when they hold the Spikeball and love the feeling of it bouncing off the net. If it’s possible to get some demonstration points in with the customer in the parking lot or where space allows it is almost a guaranteed deal.
Remind them that $59.00 is the lowest possible retail price for a Spikeball Three Ball Set.
The Three Ball Set comes with 3 balls and more can be purchased on Spikeball.com
Spikeball is extremely durable, and if something breaks we replace broken parts
Spikeball is extremely portable
Spikeball is extremely fun
Spikeball rules can be adapted for any age
Spikeball has a competitive community with regional and national competitions (Spikeball App)
Spikeball makes you a better and more attractive person
How can I create awarenss for Spikeball in my store?
On a macro level you can get involved in your local Spikeball community, search your city and Spikeball online and on social media platforms to find your local club. A great resource to get involved in the Spikeball community is to coordinate and/or sponsor Spikeball Tournaments found on our Spikeball App. Be active playing with them and sponsoring tournaments to be a local name associated with Spikeball.
Micro level awareness is gained by using an assembled Spikeball set as a demo product in your store. Keep an eye out on our web-based retail portal ( https://spikeball-retail-wholesale.myshopify.com/) for in store promotional items to help Spikeball sell itself even better.
Do you have discount codes?
We do not offer long-standing discount codes; keep an eye out on our social media accounts for contests and promotions.
What are your policies for reselling Spikeball?
Check out our reseller rules and requirements web page at http://spikeball.com/pages/reseller-program-requirements
1. MAINTAIN CURRENT BUSINESS INFORMATION & DISCLOSE ALL LOCATIONS THAT CARRY SPIKEBALL
Maintain accurate and up-to-date company information and disclose all retail locations that carry Spikeball products throughout the term of your reseller relationship with Spikeball.
Qualifying retail locations can only be one of the following: your physical brick & mortar store(s), your commerce-enabled website(s), or temporary storefronts (events, trade shows, pop up stores, etc.).
2. REPORT SELL-THRU FOR PHYSICAL RETAIL LOCATION(S) AND E-COMMERCE SITES
Reseller must provide sell-thru information by SKU and approved retail location upon request. Spikeball reserves the right to perform an audit of financial statements pertaining to Spikeball sales or the business operations (conduct) to ensure compliance with this policy.
3. SPIKEBALL'S TRADEMARKS & BRAND POLICY
Reseller must comply with Spikeball Trademark & Brand Policy and represent yourself as a Spikeball Authorized Reseller in all online advertising & sales collateral.
Setting up businesses, registering domain names, or social media usernames that contain any of Spikeball's trademarks is strictly prohibited. To ensure compliance with Spikeball's Authorized Reseller Policy, you must only use approved marketing materials for all Spikeball products.
4. SPIKEBALL'S MINIMUM ADVERTISED PRICE POLICY
Reseller must understand their obligations under Spikeball's MAP Policy and abide by them.
5. SELL TO RETAIL CONSUMERS ONLY
Reseller may not sell in bulk to B2B accounts, wholesalers, or freight forwarders/drop shippers for other retailers. Reseller may only sell to your end consumers only.
6. ONLY SELL SPIKEBALL PRODUCTS IN ORIGINAL PACKAGING
Reseller may not alter original Spikeball packaging in any way prior to reselling Spikeball products. Removing Spikeball products from packaging and reselling Spikeball products in a different packaging or under a different name is strictly prohibited.
7. NO BUNDLING SPIKEBALL PRODUCTS WITHOUT OBTAINING PERMISSION
Reseller must not re-SKU or bundle Spikeball products in your online assortments & data feeds without receiving prior written permission from Spikeball.
8. CUSTOMER CONFUSION
Reseller will not advertise, market, display, or demonstrate non-Spikeball products together with Spikeball products in a manner that would create the impression that the non-Spikeball products are made by, endorsed by, or associated with Spikeball.
9. SELL ON APPROVED RETAIL WEBSITE(S) ONLY
Reseller must only take orders via publicly accessible ecommerce enabled web pages hosted on approved websites owned and operated by your company.
Selling on 3rd party sites (eBay, Amazon, Alibaba, etc.), drop-ship accounts (Buy.com, Newegg.com, Overstock.com, etc.), classified sites (Craigslist.com, Facebook Marketplace, etc.) or direct messages on forums is strictly prohibited.
10. ENSURE PCI COMPLIANCE
Reseller must ensure PCI compliance for all approved commerce-enabled websites owned & operated by your company.
11. MAINTAIN UPDATED PRIVACY POLICY
Reseller must publish and maintain a publicly accessible privacy policy.
12. OPERATE ECOMMERCE BUSINESS SEPARATELY FROM OFFLINE RETAIL BUSINESSS
Reseller must plan inventory for your ecommerce business separately from inventory planned for your physical store’s business & provide accurate sell-thru numbers for each.
13. SECURITY MEASURES FRO E-COMMERCE SITES AND FRAUD PROTECTION
Reseller must ensure industry-standard e-commerce security and fraud protection measures are in place, including two-factor authentication, authorized territory shipping restrictions, and customer fraud resolution procedures.
14. OBEY THE LAW, ABIDE BY POLICY RULES & SERVE CUSTOMER NEEDS
Reseller must ensure industry-standard e-commerce security and fraud protection measures are in place, including two-factor authentication, authorized territory shipping restrictions, and customer fraud resolution procedures.
Do you have a program for College kids to buy/sell wholesale?
We most certainly have a Collegiate Ambassador Program!
Check out http://spikeball.com/pages/college-ambassador1 to see how it all works.
To become an ambassador you must apply and be approved by Spikeball. The application can be found here in the link above.
Collegiate Ambassadors have the opportunity to make money playing the greatest game in the world, be directly involved in the meteoric rise of the greatest game in the world, and instantly raise your level of coolness by being associated with the greatest ga-…you get it.
Do you work with schools, organization, or non-profits?
Yes, we do work with School, Organizations, and Non-Profits. Reach out to us at helpme@spikeball.com for information on how to purchase Spikeball sets at a discount for your tax-exempt organization, or school.
How to Find Help
How to Place an Order
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